Privacy Policy

WE, THE OLD WINE COMPANY PTE LTD  (COMPANY REGISTRATION NO. 201430480M) (“CHATEAUASIA”), TAKE OUR RESPONSIBILITIES UNDER SINGAPORE’S PERSONAL DATA PROTECTION ACT 2012 (THE “PDPA”) SERIOUSLY. WE ALSO RECOGNIZE THE IMPORTANCE OF THE PERSONAL DATA YOU HAVE ENTRUSTED US AND BELIEVE THAT IT IS OUR RESPONSIBILITY TO PROPERLY MANAGE, PROTECT, AND PROCESS YOUR PERSONAL DATA. WE ASK THAT YOU READ THIS PRIVACY POLICY CAREFULLY AS IT CONTAINS IMPORTANT INFORMATION ABOUT WHAT TO EXPECT WHEN WE COLLECT PERSONAL INFORMATION ABOUT YOU AND HOW WE WILL USE, DISCLOSE, PROCESS AND PROTECT ANY PERSONAL INFORMATION THAT YOU PROVIDE TO CHATEAUASIA, AT WWW.CHATEAUASIA.COM (“WEBSITE”). CHATEAUASIA IS COMMITTED TO ENSURING THAT YOUR PRIVACY IS PROTECTED. SHOULD WE ASK YOU TO PROVIDE CERTAIN INFORMATION BY WHICH YOU CAN BE IDENTIFIED WHEN USING THIS WEBSITE, YOU CAN BE ASSURED THAT IT WILL ONLY BE USED IN ACCORDANCE WITH THIS PRIVACY POLICY AND/OR THE TERMS AND CONDITIONS FOR USERS. BY USING OUR WEBSITE, YOU AGREE THAT WE MAY DO THE FOLLOWING.


1. Information

In your use of the Website, we may collect, use, disclose and/or process certain personal information data about you. Such personal information or data comprises, but is not limited to:

(1.a) Name;
(1.b) Gender;
(1.c) Email address;
(1.d) Date of birth;
(1.e) Billing address;
(1.f) Shipping address; and,
(1.g) Telephone number.


2. Purpose

Such personal data will be collected, used, disclosed and/or processed by CHATEAUASIA for the purpose(s) of:

(2.a) managing and/or administering your use and/or access of the Website;
(2.b) managing, operating, administering and providing you the services offered on the Website;
(2.c) for identification and/or verification;
(2.d) for contacting you on matters relating to your use and/or access of the Website and services on the Website, and any enquiries and/or requests submitted by you through the Website or otherwise;
(2.e) Social Media marketing using direct and open graph techniques;
(2.f) for digital and conventional marketing purposes such as sending you direct mailers and post about new products, special offers or other information which we think you may find interesting; and/or
(2.g) Publishing customers review in digital and print format to open public.


3. Disclosure

Such personal data of yours will/may be disclosed by CHATEAUASIA to third party service providers, suppliers or agents for one or more of the above purposes, such as third party service providers, suppliers or agents, if engaged by CHATEAUASIA, would be processing your personal data for CHATEAUASIA, for one or more of the above purposes.
Please note that we may disclose your personal data to third parties under the PDPA or by law.


4. Consent

By browsing and using the Website, or by ordering a product from the Website, or by registering for or using the services on the Website, or by clicking the “Confirm” button when you create a new account of the Website, you:

(4.a) consent to CHATEAUASIA collecting, using, disclosing and/or processing your above mentioned personal data for the purposes as described above; and 
(4.b) consent to CHATEAUASIA transferring your personal data out of Singapore to third party service providers, suppliers or agents for the purposes as describe above. 
(4.c) if at any time you wish to withdraw consent, please email us at info@chateauasia.com or click on “unsubscribe” option on one of our email newsletters. 


5. Correction

If you believe that any information we are holding of you is incorrect or incomplete, please log onto your account on the Website and edit the information. If you do not have an account with us, please email us at info@chateauasia.com as soon as possible.


6. Links to other Websites

Our Website may contain links to other websites of interest. However, once you have use these links to leave our Website, you should note that we do not have any control over that other website. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.


7. Use of Cookies

A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our Website. It enables our own system to recognize you when you visit our Website again and improve our service to you. The information is used to track visitor use of the Website and to compile statistical reports on Website activity. For further information about cookies, visit www.aboutcookies.org or www.allaboutcookies.org. Cookies may also be used to compile aggregate information about areas of our Website that are visited most frequently. This traffic information can be used to enhance the content of our Website and make your use of it easier. Overall, cookies help us provide you with a better Website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, by you can usually modify your browser setting to decline cookies if you prefer. However, note that this may prevent you from taking full advantage of the Website.

We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access, disclosure or other similar risks, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.


8. Changes to Privacy Policy

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this Website and notify you via the Website or via email, so that you may be aware of the information we collect and how we use it. Such changes to our privacy policy shall apply from the time that we post the same on this Website. Your continued use of the Website and services on the Website shall constitute acceptance of the changes to our privacy policy.


9. Contact

If you have any questions or concerns relating to CHATEAUSIA’s collection, use and disclosure of your personal data, please contact us at info@chateauasia.com, or such person as CHATEAUASIA may designate, from time to time, whether by informing you through any letter, circular, notice, email, or on the Website.


10. Order of Precedence

If you have agreed to our Terms & Conditions for Users, in the event of inconsistency between such Terms& Conditions for Users and this privacy policy, such Terms & Conditions for Users shall prevail.


11. Disclaimer

Note that as we are a Singapore registered company, this privacy policy has been drafted solely in accordance with the laws of Singapore. We do not represent or warrant that this privacy policy complies with the privacy laws of any other jurisdiction and accordingly, you shall not construe this privacy policy as such.

For the avoidance of doubt, in the event that Singapore personal data protection law permits an organization such as CHATEAUASIA to collect, use or disclose your personal data without your consent, such permission granted by the law shall continue to apply.